Insights

Brokers' BackOffice in news

Busy brokers reap benefits of outsourcing

Read full article

How important is client retention?

Read full article

Smaller brokerages now choosing to outsource

Read full article

Blogs

The importance of cyber insurance for mortgage brokers

As cyber criminals get smarter and find new ways of extorting their victims, industries like mortgage broking face more risks than ever. The financial impact of a cyber-attack can be devastating, not just in terms of immediate losses but also long-term reputational damage. National Australia Bank (NAB) reported an average of 1,500 scams monthly in 2023.

Read more
Outsourcing loan processing benefits

The benefits of outsourcing loan processing for mortgage brokers

Smaller and mid-sized brokers increasingly outsource loan processing to external parties to free up time for growing customer relationships and building new business. This approach is crucial in today's economic environment, where brokers must be flexible to respond to a constantly changing and competitive market. By outsourcing, brokers can reclaim hours spent on administrative tasks and reinvest them into client-facing activities. This blog will discuss the loan processing tasks that can be outsourced and how this strategy helps brokers stay competitive and efficient.

Read more
Social Media Engagement

How can mortgage brokers recruit next-generation talents?

A key factor distinguishing successful mortgage companies with consistent growth and future readiness from those that struggle is the quality of their employees. Sourcing and retaining top-performing talent is essential in this highly competitive field, especially with the rise of digital technologies and changing consumer behaviours.

Read more
Social Media Engagement

Future of mortgage broking- Trends to watch in 2024 and beyond

The mortgage broking industry has significantly evolved over the past few years and is expected to continue changing. With advancements in technology, changes in regulations, and shifts in consumer behavior, several trends will likely shape the future of mortgage broking.

Read more

How does loan processing outsourcing improve turnaround time for mortgage brokers?

Loan application processing can be time-consuming for mortgage brokers, as it involves a lot of paperwork and coordination with various parties. Outsourcing emerges as a key solution, streamlining this workload and ensuring timely submissions.

Read more
Mortgage Broking Learning Strategies

Top 15 local SEO strategies to boost online visibility for mortgage brokers in 2024

Mastering search engine optimisation (SEO) is crucial for mortgage brokers aiming to bring in more clients. Nowadays, when potential homebuyers look for financing options, they start online. An optimised website stands out in search results, quickly showing visitors you're knowledgeable and trustworthy.

Read more
Mortgage Broking Learning Strategies

How to cultivate a learning environment in your broking firm?

Lead generation is a critical aspect of success for mortgage brokers, but many are missing the mark with their current strategies. This blog post is designed to shed light on the shortcomings of these widespread practices...

Read more
Mortgage processing process

How brokers are getting lead generation wrong and how to do it right?

Lead generation is a critical aspect of success for mortgage brokers, but many are missing the mark with their current strategies. This blog post is designed to shed light on the shortcomings of these widespread practices...

Read more
loan processing

Digital verification: The future of mortgage broking

The shift towards digital verification is reshaping the mortgage industry, offering brokers a powerful tool to streamline the application process. This technology, emerging as a cornerstone of modern broking, ensures accuracy and security, enhancing the client experience.

Read more
loan processing

How can mortgage brokers diversify their offerings beyond traditional home loans?

In the rapidly evolving financial landscape, mortgage brokers face the pressing challenge of staying relevant and competitive. While traditional home loans have long been the mainstay of their services, the industry's future lies in diversification.

Read more
Mortgage processing process

The power of accurate loan documentation: Ensuring smooth loan applications and faster approvals

Have you ever been curious about why some folks breeze through the home loan process while others seem to hit roadblock after roadblock? The answer is often simpler than you think: it's all about the documentation...

Read more
Mortgage broker

Tips for optimal loan pipeline management

In the intricate journey from a prospective buyer's initial loan application to the final settlement, every mortgage broker or mortgage broking firm knows the multiple processes involved. This complexity requires meticulous management to ensure smooth transitions at each phase, and this is precisely where loan pipeline management comes into play.

Read more
loan processing

How to ensure data security in offshore loan processing?

In an era where digital technology reigns supreme, one aspect of operations that's gaining popularity is offshore loan processing. As companies seek to expand their operations and cut costs, remote loan processing offers a feasible solution to meet these goals.

Read more
Mortgage processing process

The impact of digital disruption on the mortgage industry and loan processing

In the ever-evolving financial sector landscape, the term digital disruption has become a recurring theme. You, as a mortgage broker, may wonder, "What is the significance of this trend?" or "How does it affect my operations?" At Brokers' Backoffice, a leading outsourced loan processing firm, we aim to answer these crucial questions...

Read more
Mortgage broker

What are the advantages of external loan processing solutions for mortgage brokers?

As a mortgage broker, you understand loan processing is critical to your business. However, with the ever-increasing demands of the industry, handling loan processing and other administrative tasks can take time and effort.

Read more
Commission clawback

Safeguard your hard-earned commissions: Winning the battle against mortgage broker commission clawback

As a mortgage broker, you are well aware that your commissions reflect your expertise, dedication, and hard work. That's why it's vital to anticipate and overcome the challenges of clawback, ensuring your financial success remains intact.

Read more
Mortgage processing process

What are the key factors to consider when selecting mortgage outsourcing services?

Outsourcing loan processing is a smart move for mortgage broking firms looking to increase efficiency and focus on growing their businesses...

Read more
open-banking

Quell your doubts - Common questions about partnering with a mortgage processing outsourcing service provider

In the highly competitive landscape of mortgage services in Australia, mortgage brokers and mortgage broking companies face challenges in staying ahead of the competition while adhering to regulatory guidelines...

Read more
digital revolution

The digital revolution: How online lending platforms are reshaping the mortgage industry?

In the dynamic world of mortgage broking, keeping up with the latest industry trends is essential to staying ahead of the game. One of the most significant changes in recent years has been the rise of digital lending platforms, revolutionising how brokers operate and the services they provide to their customers.

Read more
open-banking

How can mortgage brokers ensure compliance with Australian lending laws and regulations?

Mortgage brokers assist borrowers in obtaining financing from various lenders and loan products, such as residential property loans, investment loans, and commercial loans...

Read more
open-banking

Revolutionise Your Loan Processing Workflow: Leveraging Technology for Efficient Offsite Loan Processing

In the highly competitive mortgage industry, every advantage counts. As a mortgage broker, your success depends on your ability to provide your clients with fast, accurate, and reliable loan processing services...

Read more
open-banking

How open banking revolutionised the mortgage industry for brokers and aggregator groups in Australia

In recent years, the financial services industry has seen a significant shift with the introduction of open banking...

Read more
MFAA's New Mentoring Standards

MFAA's New Mentoring Standards: A Step Towards Greater Professionalism in the Mortgage and Finance Broking Industry

The Mortgage and Finance Association of Australia (MFAA) is a leading professional body representing mortgage and finance brokers, mortgage managers, and aggregators in Australia.

Read more
Why email marketing for brokers is a top priority in 2023

Why email marketing for brokers should be top priority in 2024

Picture this: you're a broker trying to attract new customers and keep current ones engaged. You have a limited marketing budget...

Read more
Zoom Cloud Meetings - A thoughtful approach to business communication

Zoom Cloud Meetings - A thoughtful approach to business communication

Mortgage brokers are constantly on the go, meeting with clients and appraisers, reviewing files, and crunching numbers. In today's fast-paced world...

Read more
How to be a broker and a business owner?

How to be a broker and a business owner?

Being a broker entails a lot more than just owning a brokerage firm; it also involves a lot of responsibility. You are not only giving direct service to customers, but you are also running a business to support those services...

Read more
Four best aggregators in Australia

Four best aggregators in Australia

There is a big misconception that a broker's job includes just getting a loan approved for their client. That's not true. They also have a significant amount of responsibility for assisting their customers in...

Read more
When is the right time to outsource?

When is the right time to outsource?

Clearly there are many benefits associated with outsourcing your business processes. Cost and time savings are just the two major ones. In addition, outsourcing is all about strengthening the core function of your business...

Read more
How outsourcing can help mortgage brokers?

How outsourcing can help mortgage brokers?

Outsourcing remains a relatively new idea when it comes to the Australian market especially for mortgage brokers. Most mortgage brokers often get caught up with performing basic administrative functions...

Read more
How can brokers increase their revenue multi-fold?

How can brokers increase their revenue multi-fold?

The 'make or buy' decision has been a staple of industrial economics as far back as the start of the Industrial Revolution. A greater emphasis is now placed on brokers to maintain valuable long-term relationships and...

Read more
How LinkedIn can help mortgage brokers generate more leads?

How LinkedIn can help mortgage brokers generate more leads?

Are you a Mortgage Broker looking for ways to generate more leads for your mortgage business? If so, LinkedIn may be the perfect platform for you...

Read more