Loan Processing Services for Mortgage Brokers

Grow your
broking business

By outsourcing your loan processing and other back office activities

Increase your
yield per client

By settling more loans and spending less time on each deal.

About us

Your trusted partner. We are a Sydney based outsourcing firm specialised in handling loan processing and other back office activities.

Practical and affordable. We provide excellent service for a very reasonable fee. There are no fixed costs or commitments as the fee is charged on a case-by-case basis.

Exceeding your expectations. We don't just do data entry, we go beyond the call of duty. We keep adding value until the loan is fully settled.

Our services

Your trusted partner. We are a Sydney based outsourcing firm specialised in handling loan processing and other back office activities.

Pay Per Application:

Broker partners may choose to pay based on the number of applications processed by the team. Under this model, we have three service packages: Basic, Lodgement and Follow Up package.

Dedicated Team Member:

We also provide fully trained and deicated loan processing officers to work as part of your team. You have the flexibility to hire a team member either for 20 hours or 40 hours per week.

Robust IT security controls. We are ISO certified.
Experienced team with 70+ current team members.
120+ happy clients who use our services regularly.
Approved with majority of the aggregator groups.
Secure and trusted provider, your data will remain confidential.

Practical outsourcing

We pride ourselves in delivering genuine expertise and unparalleled specialisation in mortgage industry's back office support.

Transform

If you had ever wished you had a bit more time with your clients and spent less time poring over your paperwork, outsourcing with us may well transform your business.

Grow

Decide today whether it is better to spend time on entering data in your CRM or true value lies in networking, marketing and growing your clientele.

Streamline

We provide excellent service for a very reasonable fee which involves no fixed cost and commitment. Fee is charged per application processed.

Testimonials

Check what some of our happy clients say about us. We would be happy to provide more references, if required.

Chris De Jesus

Cardan Financials, NSW

I've been using Brokers BackOffice for about 12 months now and cannot thank enough the entire team for making loan processing and file lodgement a seamless process for us. Brokers' BackOffice's technical knowledge, flexibility, and responsiveness have all surpassed my expectations. I love their work and recommend anyone wishing to outsource their loan processing services.

Bill Fahs

Calibre Money, NSW

I've always been sceptical of hiring offshore workers for my company. However, Brokers BackOffice made the process very simple for us. They provided experienced loan processing officer to work as part of my team who knew Mercury, ApplyOnline and other systems very well. I recommend Brokers BackOffice to any one wishing to hire a dedicated virtual team member.

Michael Zhar

iam finance, NSW

Seamless process with minimal communication required. Great value to my business and will highly recommend broker back office to any broker firm trying to take there business to the next level.

David Bowen

Forté Finance, NSW

Very efficient Home Loan application support team. Helping to make our Home Loan applications quicker.

Troy Starcevich

Star Finance, VIC

I am a single operator that has taken on the services of Brokers' BackOffice so that my day becomes freer to concentrate of other matters. I have been using their service for a few months now and so far so good.

Ditte Westbury

Viking Mortgages, QLD

Brokers' BackOffice are an essential part of my business and help me get the processing done well and on time. I highly recommend anyone considering outsourcing their processing to use them.

George Louca

3 Lane Finance, NSW

Quick and efficient loan processing service. Slack is so easy to communicate with the team. Knowledgeable team with prompt response. I recommend Brokers' BackOffice.

Tony Kelly

Kelly Homeloans, NSW

I can't believe how much of a difference the team at Brokers BackOffice made in my business. Initially I was hesitant to hire a virtual team member. But I can say now that I made a right decision. They provided me an experienced loan processor at a fraction of cost of what I would paid for an onshore team member. The strategy of hiring back office member off shore aligns with my growth strategy.

Sunil Jacob

Relianz Home Loans, QLD

I highly appreciate the help Brokers BackOffice team has provided to us. I really value how quickly the team responds to our my files and how accurately the files are processed. I highly recommend.

Damian Medici

Margin Finance, VIC

Since having Simran in our business we have off loaded all of our settlement tasks and we could not be happier with the service we get from Brokers' BackOffice.

Jo Marrable

Informed Home Loan Pty Ltd, QLD

I've been working with Broker's Back Office for three years now. The assistant I have through them is fantastic. She came to me with a great level of knowledge in our broking CRM and has trained with me on our migration across to a new CRM. I can fault her work ethis and don't know what I'd do without her.

Insights

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Major aggregators

We have partnered with major brokerage firms from a variety of aggregator groups. Our team can handle all major CRMs and also application lodgement with a range of different lenders.

Brokers' BackOffice

Grow your broking business

Increase your yield per client